We Can Fix That is a blog series highlighting the top issues MSPs have that may be affecting the growth of their business. With a combination of research from IDC and crowd sourcing, we have handpicked eight solutions geared at helping solve these issues. In each segment of the series, we will be highlighting one problem and all the tools we have to help you solve it. Stay tuned each week as each blog comes with an exciting announcement.    

In the field of technology and virtually everything you do in life, knowing is half the battle. Searching for knowledge and understanding will help you get anywhere. There is a popular saying, “Knowledge is power. Knowledge shared is power multiplied.” Here on the Tech Data Cloud Team, we are firm believers in sharing knowledge with each other and all of those we encounter. This is why we created our SmartGuide Library.  

A popular problem that MSPs want to solve is how to attract new partners and build pipeline. With our SmartGuide Library, we can help you solve this issue and more. Our SmartGuide Library is an online tool full of e-books that cover several categories important to your business. We have Marketing, Technology, and Sales SmartGuides available at all times. It’s knowledge at your fingertips!  

Don’t know where to start? We have featured SmartGuides available to help you begin your journey. For marketing, we currently have our Leads 101: Defining, Generating and Nurturing Leads SmartGuide. This SmartGuide was created to bridge the disconnect between functional practices and desired results. This disconnect often comes from the confusion surrounding leads—the entire business should have an understanding of the leads process, but not everyone speaks marketing lingo. You can use this guide as a best practice reference guide to support the lead definition, generation and nurturing process through a sales funnel. 

For our Technical guide, we are currently featuring our Provisioning Azure CSP through Tech Data (SES) SmartGuide. This guide is here to help you go through the provisioning process for placing your Azure CSP subscription order through Tech Data. What is Azure CSP? Azure CSP enables partners to have end-to-end ownership of the customer lifecycle and relationship for Microsoft Azure. That means partners are empowered to manage sales, own the billing relationship, provide technical and billing support, and be the customer's single point of contact. 

Sales being the final category, we have our Implementing Activity Based Selling SmartGuide being featured. This SmartGuide will detail how to implement activity-based selling into your sales tactics. Regardless of your position, this guide provides you with valuable takeaways to ensure a smooth transition and an increased success rate for your company. 

These three featured SmartGuides are only a fraction of the knowledge you can gain from our SmartGuide Library. Get started today by visiting the SmartGuide Library featured on our Enablement Page!    

Ilyana Adame is a Marketing Specialist on the Cloud Marketing Team at Tech Data. Her specialties include event planning, content management (print and digital marketing collateral), and project coordination. Graduate of the University of South Florida with a major in Global Business, focus in Marketing and minor in Management. She is also an advocate for the importance of diversity and inclusion within the workplace by serving as Communications Chair for Fuerza, Tech Data’s Latinx Employee Resource Group.